Privacy Policy for ravinotera.com

We are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website and services.

Information We Collect

We collect data to deliver services and meet legal requirements.

• Information you provide, such as your name, email, and contact details, when you complete forms or contact us.
• Data collected automatically, including browser type, device information, and IP address, through cookies and analytics.
• Records of your interactions with our advisors, including queries and feedback.
• Any communications you send us, such as emails or support requests.

How We Use Your Information

We use collected data to provide, improve, and secure our services.

• To process your requests and deliver subscribed services.
• To respond to your questions and provide client support.
• To monitor website functionality and enhance user experience.
• To comply with legal obligations and regulatory requirements.

Legal Basis for Processing

We process your data in accordance with Australian privacy laws and the GDPR.

Processing is based on your consent, the performance of our contract with you, compliance with legal obligations, or our legitimate interests in operating our business.

Information Sharing

We do not sell your information. Limited sharing occurs only as outlined below.

• With trusted service providers who assist in website operation and client support, under confidentiality agreements.
• With regulators or authorities as required by law or regulation.
• With your consent, for purposes you approve in advance.

Data Security

We use technical and organisational measures to protect your personal information. Security protocols are regularly updated to help prevent unauthorised access, loss, or misuse of your data. However, no system is completely secure.

Your Rights

You have certain rights regarding your information under law.

• Request access to the personal information we hold about you.
• Request correction or deletion of your personal data.
• Object to or restrict certain types of data processing.
• Withdraw your consent where processing relies on it.

Cookies and Tracking

We use cookies for functionality, analytics, and security. For details on cookie use and management, please see our cookie policy.

Read Cookie Policy Read Cookie Policy

Contact Us

If you have questions about this privacy policy or your information, contact our support team.

Changes to This Policy

We may update this policy to reflect changes in practices or regulations. Please review regularly for updates.